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Delete your data

Last updated 29 October 2026

You can ask us to delete the information MapPitch holds about you or your business at any time. This applies whether you are a MapPitch customer, a business that was contacted through MapPitch, or someone who connected a Facebook or WhatsApp account to MapPitch.

How to ask

Tell us the business name and the phone number or email address we contacted, so we can find your records.

What happens next

  1. We confirm we received your request within 3 working days.
  2. We delete your business details, messages, bookings and any connected account tokens within 30 days.
  3. We email or message you to confirm it is done.

We keep one record: your phone number or email on our do-not-contact list, so that no MapPitch customer contacts you again. Tell us if you want that removed too.

Only want the messages to stop?

Reply STOP to any WhatsApp message, or click unsubscribe in any email. That takes effect immediately.

Connected Facebook or WhatsApp accounts

If you connected your WhatsApp Business account to MapPitch, you can also remove MapPitch's access yourself in Meta Business Suite under Settings → Integrations → Connected apps. We then delete the access token we stored.